Privacy Policy

MOVE Yoga – Privacy Policy
Last updated: 14 May 2025

MOVE Yoga is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose your personal information.

1. Collection of Personal Information

We collect personal information that is reasonably necessary for our business activities and to provide you with our services. This may include:

Your name, address, phone number, email address
Payment details (processed securely via Mindbody)
Attendance and booking information
Website usage data (cookies, browser type, etc.)
Health or fitness information relevant to your participation in classes (with your consent)

We may collect this information directly from you through forms, website interactions, program registrations, or phone/email correspondence.

2. Use of Personal Information

We use your information to:

Provide and manage our yoga classes, programs, and services
Communicate with you about your bookings, account, or service updates
Send newsletters or promotional content (only with your consent – you may unsubscribe at any time)
Conduct research and improve our services and website performance
Comply with legal obligations

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

3. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose your data only when:

It is necessary to deliver our services (e.g., class booking platforms like Mindbody, email systems, marketing tools)
It is required by law or to respond to legal claims
You have provided consent

All third parties we work with are required to handle your information in compliance with this Policy and applicable privacy laws.

4. Mindbody Online

When booking classes or making purchases via our website, your data may be processed through Mindbody Online (www.mindbodyonline.com). Please refer to Mindbody's privacy policy to understand how your information is handled on their platform.

5. Cookies and Website Analytics

Our website uses cookies to improve your browsing experience. Cookies help recognise repeat users and tailor functionality. You can choose to disable cookies in your browser, although this may affect website usability.

We may collect de-identified information (such as IP address, browser type, pages visited) to help us analyse site traffic and improve services.

6. Security and Data Storage

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Data is stored securely and access is limited to authorised personnel only.

7. Access and Correction

You may request access to the personal information we hold about you and ask for corrections if the information is inaccurate or outdated. Contact us at hello@moveyoga.com.au for all such requests.

8. Changes to This Policy

From time to time, we may update this Privacy Policy. All changes will be published on our website. We encourage you to review it periodically to ensure you are aware of any updates.

9. Third-Party Links

Our website may contain links to external sites. MOVE Yoga is not responsible for the privacy practices or content of those third parties. Please read their privacy policies before sharing your personal information.

10. Complaints and Contact

If you believe your privacy has been breached or have a question about how your data is handled, please contact us:

Email: hello@moveyoga.com.au
Mail: MOVE Yoga, L1, 335 Flinders Lane, Melbourne VIC 3000

If you're not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.